JackpotCity Casino Review – A Top Mobile Casino

JackpotCity casino provides players with a well-curated games library of popular slots, table games and live dealer titles from some of the best studios in the world. In this JackpotCity casino review, we have discussed these games, the top mobile apps, the payment options, support and more.

Approved UK Online Casino:

Last Check by: James Awland 29 May 2025
Expert Rating: 4.7/5
Welcome Bonus 100% up to £100 + 50 Spins
▶️ Official Site jackpotcitycasino.com
💳 Payment Methods
VISA, Mastercard, Neteller, PayPal, PaysafeCard,
💻 Software Providers
Microgaming, Big Time Gaming, Barcrest, Pragmatic Play, Evolution, Hacksaw Gaming, Gaming Realms, 1X2
🛡️ Security & Responsible Gambling
UKGC, MGA, GamCare, GamStop, GambleAware, eCOGRA,
⚖️ UK Casino License 39372 by UK Gambling Commission
📱 Mobile Casino Android, iOS
🎰 Online Slots 550 Games
🎡 Online Roulette 11 Games
♠️ Online Blackjack 20 Games
🤵 Live Casino 33 Tables
Casino Site Licenced by the UK Gambling Commision

JackpotCity Casino Overview

JackpotCity was launched in 1998 and is owned by Betway Limited. The company is licensed in the UK under license number 39372. There are over 600 games, including slots, roulette, blackjack, and live games. New players can claim a 100% deposit match bonus of up to £100.

Review of the JackpotCity Casino Online Platform in the UK

Advantages and Disadvantages of the JackpotCity Online Casino

Pros
  • Curated Game Selection
  • Top Live Software
  • Native Mobile Apps
  • 24/7 Live Chat
  • Quality Game Studios
  • Safe Payments Guaranteed
Cons
  • Not Many Games
  • Difficult Bonus Terms
  • No Sports Betting

While the positives outweigh the negatives at this site, there are still some drawbacks that are worth considering. Before getting into this review, we want to explain the pros and cons of this site. The highlights include the curated game selection including popular titles from some top-tier game studios. All games are mobile-compatible through the native apps.

This site is fully licensed and legal, and the 24/7 customer support indicates a strong commitment to player satisfaction. The biggest drawbacks are that there aren’t as many games as some other major competitors which is due to their being limited software options. The welcome bonus also has difficult conversion requirements. To consider other options, peruse our guide to the top UK online casinos.

Rating the JackpotCity Casino Online Platform for 2025

After considering all of the elements of this review, we have assigned a final score of 4.7 stars out of 5. This is a good score that was influenced by its quality mobile gaming options and live casino. The biggest areas of improvement are the welcome bonus and the small software list.

✔️ JackpotCity Rating 4.7 / 5 ⭐
🔒 Safety Features 5.0 / 5 ⭐
🎰 Game Selection 4.5 / 5 ⭐
🤵 Live Dealer Games 5.0 / 5 ⭐
📱 Mobile Play 5.0 / 5 ⭐
🎁 Welcome Bonus 4.0 / 5 ⭐
💳 Deposit Options 4.5 / 5 ⭐
⏲️ Withdrawal Times 4.5 / 5 ⭐
💻 Software Quality 4.0 / 5 ⭐
ℹ️ Customer Support 4.8 / 5 ⭐

We have graded this site in the same manner as all of our UK online casino reviews. To do this, we utilise standard grading criteria that take into account the features that are most important to our readers. We never review or recommend unlicensed sites on this website.

Full JackpotCity Company Info

Originally launched in 1998, JackpotCity is one of the oldest online casinos in the UK. The platform is owned and operated by Betway Limited, the famous gambling company that operates the iconic sports betting platform. The same company also operates other major gambling sites such as The Hippodrome Casino which is very similar to this site.

Company Name JackpotCity
Headquarters 9 Empire Stadium Street,GZIRA, GZR 1300, Malta
Founded 1998
Phone N/A
Email N/A
UK Licence UK Gambling Commission
Licence Number 39372
Technical Audits eCOGRA
Parent Company Betway Limited
Sister Sites Betway, DreamBingo, Hippodrome Casino, SpinCasino

The owner has won plenty of major industry awards over the last 20 years, though JackpotCity has not been lauded with awards in recent years. Before we completed this review, we ensured that the site is licensed in the UK, which ensures that it is legal, trustworthy and follows strict local regulations regarding player safety.

Our Verdict of JackpotCity: A Slots Players Casino
James Awland
UK Online Casino Tester
The JackpotCity casino offers a robust selection of new releases and popular slot games, virtual table games and real dealer titles. All of the games are available to enjoy on mobile devices.
Why we approve of JackpotCity
  • Popular slots and table games from major software providers such as Microgaming
  • Dozens of live dealer titles from Evolution and Pragmatic Play
  • Fast payouts and 24/7 support through live chat available

Popular JackpotCity Questions From UK Players

We have structured this JackpotCity casino review as a series of questions and answers so you can easily find the information you’re looking for. These queries are among the most commonly asked about the platform and cover everything from the site’s safety, the available games, the mobile experience and more.

1️⃣ Is JackpotCity legit?

This site is licensed to operate in the UK by the Gambling Commission, which means that onsite encryption is used and only accredited payment methods are accepted. All new players must prove their age and identity through the KYC process, games have passed independent fairness testing and responsible gambling tools are freely available to all.

2️⃣ What online casino games can I play at JackpotCity?

When it comes to the game types on offer, JackpotCity has covered almost all bases. A vast majority of the more than 600 games are JackpotCity slots, though you'll also find plenty of variants of virtual roulette and blackjack. For a more immersive experience, there are roughly 30 live dealer titles. The available game types include:

  • Slots
  • Roulette
  • Blackjack
  • Poker
  • Baccarat
  • Craps
  • Slingo
  • Bingo
  • Scratch Cards
  • Game Shows

3️⃣ Which are the most popular JackpotCity slots?

With over 500 slots on offer, players will delight in a broad variety of game types, themes and styles. Many of the games are provided by major studios such as Microgaming and IGT, including player classics such as Immortal Romance and Rainbow Riches. The options include classics, video slots and jackpot games.

JackpotCity Slot RTP Variance Software
96.86 Medium
88.12 Low
94.86 Medium
95 Medium

4️⃣ Are there any other JackpotCity gambling options?

There are no expanded gambling options in the form of online sports betting or online poker at this casino. Most of the alternative game types include Slingo and bingo games, gambling arcade games and live dealer game shows. These are all RNG titles.

5️⃣ How good are the JackpotCity real dealer casino games?

There are more than 30 live casino games at JackpotCity. The best thing about these is that you'll find hit titles from Evolution Gaming and Pragmatic Play, which are the two best live studios on the market. Popular options include Lightning Roulette, Side Bet City, and Gonzo's Treasure Hunt. Live game types include blackjack, roulette, poker and more.

6️⃣ What is the JackpotCity welcome bonus for UK players?

You can claim a hefty welcome bonus when you sign up here in the form of a 100% deposit match up to £100. This is offered when you opt-in with a minimum deposit of £20 or more. After wagering your first £20, you will receive 50 free spins. The wagering requirements are 50x over seven days though, which are unrealistic terms to meet.

7️⃣ How can I deposit at the JackpotCity online casino?

You can deposit with several popular payment options at JackpotCity, with all transactions safeguarded by SSL encryption. The options include eWallets such as PayPal, Mastercard and Visa debit cards, the PaysafeCard prepaid card and bank transfers. The minimum transfer amount is £10.

8️⃣ How long does it take to withdraw from JackpotCity online?

The fastest payout methods are eWallets such as PayPal, Neteller and Skrill at JackpotCity. These should take between one and three days when you request a withdrawal. Debit cards and bank transfers can take as long as five days. No fees are charged for any transactions at this casino.

JackpotCity Payment Withdrawal Times Type Fees Cashout Limit
1 Day – 3 Days eWallet 0% No Limit
1 Day – 3 Days eWallet 0% No Limit
1 Day – 3 Days eWallet 0% No Limit
5 Days – 7 Days Debit Card 0% No Limit
5 Days – 7 Days Debit Card 0% No Limit

9️⃣ What popular software studios are stocked here?

While the number of software developers available at this casino is limited compared to other major operators, those that are stocked here are among the best quality. Many of the games are stocked by Microgaming and Pragmatic Play, which are renowned for their innovative features and cinematic graphics.

🔟 Can I play at JackpotCity from a mobile app?

The JackpotCity online casino is accessible via handheld devices thanks to its native apps for iOS and Android devices. Alternatively, the web browser is developed with the latest HTML5 compatibility standards so loads on mobile browsers. All games are mobile-compatible, including the slots and live dealer titles. Desktop features such as payments are also supported.

*️⃣ Is the customer support reliable?

The only support option is live chat at this casino, meaning you cannot use telephone or email lines. Fortunately, live chat tends to be the most convenient support method, and at JackpotCity it can be reached 24/7. If you're looking to troubleshoot minor issues yourself, there is an FAQs page too.

James Awland
James Awland
UK Online Casino Expert
James has been creating in-depth online casino reviews, articles & guides for over a decade now, having launched the independent bestcasino.co.uk platform back in 2014. He uses his background in Mathematical Sciences to provide an educated view to other gambling enthusiasts.

In-depth knowledge is key to navigating online casinos successfully. I'm here to provide it.

Responsible gambling is a critical approach to engaging with gambling activities, prioritising the well-being and safety of individuals. It encompasses several core principles, including self-awareness, setting limits, understanding the odds, and recognising when to seek help. It's about making informed decisions and maintaining control over one's gambling.

We advocate for a mindful approach to gambling. It starts with self-assessment, understanding one's own motivations and behaviours towards gambling. Setting limits on time and money is essential, and knowing when to stop is crucial for responsible gambling. It's also important to remember that gambling should never be seen as a way to make money or solve financial problems. Instead, it should be treated as a form of entertainment.

Our advice to readers is straightforward: stay informed, set clear boundaries, and always prioritise your health and financial well-being. If you ever feel like you're losing control, numerous resources and organisations, such as Gamblers Anonymous, are available to offer support and guidance.

  • Provides free information, support, and counselling for problem gamblers in the UK
  • Offers support and promotes responsible gambling across the UK
  • A 12 Step fellowship aiding those seeking recovery from compulsive gambling.

Final Thoughts: A Reliable and Streamlined Casino

To wrap up this JackpotCity casino review, we can state that this casino will appeal to slots and live dealer games players. There is a satisfying selection of games from a handful of top developers, including dozens of virtual table games. All of the games can be enjoyed through native mobile apps, and round-the-clock support is available. Compared to other gambling sites, the number of games and software options is lacking, and the welcome bonus does have unrealistic terms. Nevertheless, this is confirmed to be a trustworthy site. Before you sign up and play, be sure to stick to a responsible gambling plan and set a budget.

Gamble Responsibly
Learn all about online gambling with these comprehensive guides before playing with real money.